WHAT DRIVES US
The South Town Food Service Difference
South Town Food Service is the premier provider vendor for commercial equipment repair for the foodservice industry. With more than 90 years of dedicated service, we know foodservice inside and out.
THE SOUTH TOWN FOOD SERVICE MISSION
Our vision is to be the most reliable source of service management solutions for the foodservice industry.
The Story Behind
Our Name
The South Town Food Service Promise
The South Town Food Service Team – Proud, Experienced and Dedicated
As the Midwest leader in repair and maintenance for commercial cooking, refrigeration, ware-washing, and ice machines, South Town Food Service strives to be the premier partner to our foodservice customers. Maintaining our 100% self-performing team of qualified technicians to provide the highest level of repair is a key principle to our success.
At South Town Food Service we make it our mission to create a higher industry standard for response times, first-time fix rates, outstanding customer service, and innovative technology.
Availability
We are committed to ensuring our response times are the best in the industry.
Repair
Our customers uptime defines us. With the most commonly stocked parts we are able to fix your equipment quickly and correctly.
Reliability
Trust is at the core of everything we do.
Team
With our team of highly trained %
self-performing technicians we are able to ensure quality with every service call.
SAFETY
We do everything within our power to make sure all safety measures are taken. We keep an eye out for ourselves, our teammates, and partners. No cutting corners, no exceptions.
INTEGRITY
We are open, honest and humble. Do it the right way, not the easy way.
PASSION
We bring our enthusiasm to work every day - it's what fuels our extraordinary success. We let our attitude be infectious...in a good way.
COURAGE
We are brave, bold and true to ourselves. We challenge ourselves to be better than we were yesterday.
INNOVATION
Champion the new and different. We use our imagination and skills to ensure we are at the forefront of technology and service.